Wear Ease wants you to be completely satisfied with your purchase from us. Please read our full Return Policy below carefully before you make a purchase decision or want to make a return or exchange.
Please call us if you would like help with sizing or product choice. We are here to here to help you from 8:00 a.m. to 4:30 p.m. MST Monday through Friday. 1-866-251-0076
PLEASE READ BEFORE TRYING ON A GARMENT
Special care needs to be taken when trying on our garments. We recommend trying on garments after showering and before putting on deodorant, lotions, makeup, etc. Please make sure you do not have any perfume, deodorant, wounds or open areas on your skin.
We cannot make refunds or exchanges for garments that have been soiled, altered, washed, worn or damaged. Garments that emit odors of smoke, perfume, perspiration, lotions, food, laundry detergent, etc. or exhibit traces of pet or human hair or skin, deodorant marks or other residue will not be eligible for return.
If you wish to return or exchange your item(s), please use our Return Portal within 20 days of receiving your order. We must receive your return within 30 days of receipt. Because these are medical grade garments it is important that all items returned be in perfect, unworn and unused condition.
- You have the option of purchasing Return Protection (Re:do) for $2.48 when you place your order online. This protection offers a FREE return shipping label if you need to return or exchange your order.
- If you did not purchase Return Protection (Re:do) you can still use our return portal below to purchase a return label. No return fee is deducted from your refund total!
There are no restocking fees for exchanges due to size issues or for unopened returns. However, items returned for a refund are subject to a 15% restocking fee and original shipping charges are not refundable.
Discontinued sale items, accessories and swell spots may not be returned or exchanged for any reason.
All Refunds for unworn, unused, garments will be issued within seven (7) business days upon our receipt of the returned merchandise. You will receive an email from us with the refund confirmation stating the funds have been sent to your bank. Allow two to three (2-3) business days for the credit to appear on your credit card statement or PayPal account
We will gladly exchange garments for different sizes. Phone us for any help making sizing decisions at 1-866-251-0076 toll free.